When to call us today
Call for a same-day urgent appointment if your pet has, for example: a seizure or collapse; vomiting or diarrhoea that won’t settle; a painful or infected wound, paw or ear; a swollen or partly closed eye; trouble breathing, eating or moving; or a sudden change in behaviour or energy. If you’re not sure whether it’s urgent, call and describe what’s happening — that’s what the call is for.
How same-day appointments work
- Call us. Same-day slots depend on the day’s availability — they are not guaranteed, and walk-in availability varies by day. Calling first is the fastest way to find out.
- We book you in if we can. Recent same-day visits have been booked the same morning for that day — for example, a 12:40 PM slot booked the same day.
- Your pet is examined first. An urgent visit starts with an exam — $89 ($93.45 including tax), the same as a routine exam. What your pet needs after that is decided at the exam.
- If your pet needs overnight care, we refer. We do not provide 24-hour or overnight care. If your pet needs overnight observation or round-the-clock care, we will send you to VCA or Canada West, who can provide it.
What an urgent visit costs
An urgent exam starts at $89 ($93.45 including tax). There is no separate urgent fee quoted. The exact total depends on what the exam finds — medication, tests or treatment are extra, and are confirmed after your pet is seen.
Can you see my pet today, and what will it cost? That depends on what’s wrong and what’s available today — call and tell us what’s happening, and we’ll confirm a time and the exam price.
Hours for urgent care
- Monday: closed
- Tuesday, Wednesday, Friday, Saturday: 8am–7pm
- Thursday: 9am–5pm — surgery day, regular appointments are not available
- Sunday: 9am–2pm
If we’re closed or full, and your pet needs care now, call us anyway for guidance on where to go — for overnight care, that is VCA or Canada West.
Call us first
Call (778) 760-0000 and tell us what’s happening — we’ll confirm a time and the exam price if we can see your pet today.
